Your privacy is bk96's priority. This document transparently explains how we collect, use, store and protect your personal data while you use our platform.
Six core principles that shape our approach to protecting your personal data.
All data transmitted between your device and bk96 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers with strict access controls, continuous monitoring, and automatic backups. Only authorised personnel may access this data.
Bk96 does not sell, rent, or share your personal data with third parties without your consent, except as stated in this policy or as required by law.
You have the full right to access, correct, transfer, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Bk96's data management practices comply with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your privacy rights are upheld in accordance with applicable local laws.
In the event of any security incident involving your data, bk96 is committed to notifying you within the timeframe required by industry-standard reporting obligations.
Bk96 respects the privacy of every individual who uses our platform. This Privacy Policy explains in detail how we handle your personal information when you browse bk96.vip, use our mobile app, or interact with any of the services we provide.
By registering for or using the bk96 platform, you acknowledge that you have read and understood this privacy policy. If you do not agree with any part of this policy, please discontinue use of our platform.
This policy applies to all bk96 platform users regardless of how they access it — whether via web browser, Android or iOS app, or any other compatible device.
This Privacy Policy should be read together with Terms and Conditions bk96. Both documents together form the complete agreement between you and our platform.
Bk96 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data collected:
| Data Category | Collection Purpose | Retention Period |
|---|---|---|
| Identity Data (Name, IC) | KYC Verification & AML Compliance | 5 years after account closure |
| Contact Data (Email, Phone) | Communication & customer support | Throughout the active account period |
| Financial Data | Transaction processing & audit | 7 years (regulatory requirement) |
| Technical Data (IP, Device) | Security & fraud detection | 12 rolling months |
| Game Data | Service improvement & promotions | 24 rolling months |
Bk96 uses your personal data only for legitimate purposes directly related to the provision of platform services. We do not use your data for unrelated purposes without your consent.
The primary purposes for which your data is used are as follows:
You may opt out of marketing communications at any time via your account settings or by contacting our support team. This will not affect core platform services.
Bk96 does not sell your personal data. However, in certain situations, we may share your information with selected third parties for legitimate purposes. All data sharing is subject to strict confidentiality agreements.
Third parties that may receive your data include:
Bk96 ensures that all third parties receiving your data are bound by strict data protection agreements and process your data solely in accordance with our instructions.
The security of your personal data is a responsibility we take seriously. bk96 implements multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure.
Key security measures we use:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to also take precautions such as using a strong password and enabling two-factor authentication.
As a bk96 user, you have clear rights regarding your personal data. bk96 fully respects and supports the exercise of these rights.
Request a copy of the personal data we hold about you at any time.
Amend or correct your personal data that is inaccurate or incomplete.
Request deletion of your personal data, subject to applicable regulatory obligations.
Request that we restrict the processing of your data under certain prescribed circumstances.
Receive your data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the bk96 customer support team via Live Chat within the platform. We will process your request within 14 business days.
Bk96 uses cookies and similar tracking technologies to enhance your experience on our platform, understand how the platform is used, and deliver relevant content.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Login session, security & core platform functionality | Session / 30 days | |
| Preference Cookies | Saving language, theme and display preference settings | 1 year | |
| Analytics Cookies | Understanding usage patterns for platform improvement | 2 years | |
| Security Cookies | Fraud detection & trusted device verification | 90 days |
You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the bk96 platform.
In the course of its operations, bk96 may transfer your personal data to servers or processing facilities located outside Malaysia. Such transfers are carried out only when necessary and with adequate safeguards in place.
Bk96 ensures that every international data transfer complies with the following requirements:
If you would like to learn more about the protection mechanisms used for international data transfers, please contact our support team for further information.
The bk96 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store or process personal data from anyone under the age of 18.
Should we discover that personal data from minors has been collected without our knowledge, the following steps will be taken immediately:
The bk96 platform may contain links or integrations with third-party services such as game providers, payment processors and support service providers. Please note that:
Bk96 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any material amendments will be communicated to you via:
Continued use of the platform after any amendments take effect constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, the bk96 team is ready to assist you.
The best ways to reach us:
We aim to respond to all privacy-related enquiries within 3–5 business days. For more complex cases or those involving data access rights, processing may take up to 14 business days.
Bk96 is committed to addressing every privacy inquiry seriously and transparently. You deserve a clear explanation of how your data is managed.
Register your bk96 account with confidence today. Your privacy and security are our priority — not just words on paper.